The role of an air cabin crew member is to provide excellent customer service to passengers while ensuring their comfort and safety throughout the flight. They are trained to deal with security and emergency situations which may arise and can administer first aid to passengers. Cabin crew ensure that all emergency equipment is in working order prior to take off and that there are enough supplies. They also help passengers to board the plane and give a demonstration of safety procedures and equipment. Attending a pre-flight briefing, during which air cabin crew are assigned their working positions for the upcoming flight. Crew are also informed of flight details, the schedule and if there are passengers with any special requirements, such as diabetic passengers, passengers in wheelchairs or the number of infants on board;
This Diploma course offers professional learning opportunities by both classroom lessons and practical learning sessions. You will also get trained in all the aspects of aviation management from in-flight experience to ground handling, cargo load management, people resource management at the airport, to calculating fares and issuing tickets.
To join this career-building Diploma course, you requirement class HSC or 10+2 in Arts, Science, Commerce or any other field. A 3-year diploma in engineering or other field, from a state board of technical education, is also accepted.